SHIPPING & DELIVERY
How we get your plants to you, safely.
Nationwide shipping, local Ukiah delivery, and the care that goes into every box.
We take pride in growing, packing, and shipping our plants with care so they arrive healthy and ready to thrive.
Where We Ship
We ship nationwide across the lower 48 states. Live plants require a valid street address — we're not able to ship live plants to PO Boxes, Alaska, or Hawaii. Seeds and hard goods can ship to PO Boxes and to Alaska and Hawaii.
Local Delivery
We offer free local delivery in Ukiah, and free delivery on orders of $99 or more from Ukiah to Santa Rosa. Smaller local orders outside of Ukiah carry a $15 delivery fee.
Ordering Recommendations
To maximize value and reduce shipping costs, we recommend ordering 3-4 plants or more per shipment.
Processing Time
Most orders are prepared within 3-5 business days. During peak seasons — especially spring and fall — processing may take a bit longer, since we prioritize plant quality, careful packing, and getting your order right over shipping it out fast.
Shipping Schedule
We ship based on destination to protect plant health: California orders ship throughout the week, while out-of-state orders ship Monday through Wednesday only, so plants don't sit in transit over a weekend.
Inventory & Availability
We work with live, fast-moving inventory, so occasionally a plant may sell out or not meet our quality standards right at fulfillment time. When that happens, we may briefly hold your order to complete it, or ship what's available and resolve the rest separately — whichever makes the most sense for timing and plant quality. All decisions are made at our discretion based on timing, availability, and plant quality.
Weather Holds
To protect plant health, we may delay shipments if temperatures fall below 35°F or rise above 90°F anywhere along the shipping route. You're welcome to request we “Ship Anyway,” but that means taking on responsibility for the plant's condition on arrival.
Packaging & Plant Safety
Every order is packed with soil-stabilizing sleeves, breathable liners, and a moisture check right before it ships. Foliage may be lightly trimmed to help the plant travel safely and regrow strong once it's in the ground.
Pot Sizes
Most of our catalog ships in 4-inch pots or 1-gallon containers, depending on the variety. Larger specimen plants may ship in different sizes — check the individual product page for exact dimensions and available sizing.
Cancellations & Order Changes
Orders may be changed or canceled until 9:00 AM Pacific on your scheduled ship day. After that, the order is already in processing and can't be modified.